Papa Computer Systems

Technical Support





 

We offer FREE e-mail tech support for any customer who purchases one or more products from Papa Computer Systems. Directions will be listed below as Option A.

Also if you would rather talk on the telephone we do allow you to do so for a fee of $25.00. Directions will be listed below as Option B.

If you have any computer problems not related with a Papa Computer Systems Product. We will try our best to fix your problem. If we DO fix your problem you will be charged 25.00 for e-mail support and 35.00 for phone support. If we DO NOT fix your problem you will NOT be charged. Directions will be listed below as Option C and Option D.

You must reside within the United States of America to use any of these options.

Directions To Use Papa Computer Systems Technical Support

Option A - Free E-mail Support:

Rules - The question must be concerning a Papa Computer Systems product and must be sent via e-mail.

How - Just simply e-mail us the following 

           Name (First and Last)
           Product you are mailing about (ex. Halloween Adventure)
           Type of processor and speed (ex. Pentium 3 500Mhz)
           Operating System (ex. Windows 98)
           Amount of RAM (ex. 64MB)
           Description of the problem

Please e-mail all of this to [email protected]

Option B - $25.00 Telephone Support:

Rules - The question must be concerning a Papa Computer Systems product.

How - First until we get a secure credit card vender on the web you must mail us a check for $25.00 Please e-mail or call us with the following information at 410-770-3037.

           Name (First and Last)
           Telephone Number
           Product you are calling about (ex. Halloween Adventure)
           Type of processor and speed (ex. Pentium 3 500Mhz)
           Operating System (ex. Windows 98)
           Amount of RAM (ex. 64MB)
           Description of the problem

We will then contact you shortly. Please allow 5-10 business days.

Option C - $25.00 Outside E-mail Support:

How -  First until we get a secure credit card vender on the web you must mail us a check for $25.00 Please e-mail or call us with the following information at 410-770-3037.

           Name (First and Last)
           E-mail Address
           What software/hardware you are mailing about
           Type of processor and speed (ex. Pentium 3 500Mhz)
           Operating System (ex. Windows 98)
           Amount of RAM (ex. 64MB)
           Description of the problem

We will then contact you shortly. Please allow 5-10 business days.

Option D - $35.00 Outside Telephone Support:

How - First until we get a secure credit card vender on the web you must mail us a check for $35.00 Please e-mail or call us with the following information at 410-770-3037.

           Name (First and Last)
           Telephone Number
           What software/hardware you are calling about
           Type of processor and speed (ex. Pentium 3 500Mhz)
           Operating System (ex. Windows 98)
           Amount of RAM (ex. 64MB)
           Description of the problem

We will then contact you shortly. Please allow 5-10 business days.

Send mail to [email protected] with questions or comments about this web site.
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